Shipping FAQ

Dear valued customers,

At Mikells Florist, we take pride in providing the freshest and highest quality florals to our customers. That's why we want to let you know that all of our bouquets and arrangements are hand-delivered by our team of skilled florists.

We understand the importance of ensuring that your special occasion is celebrated with the freshest and most beautiful flowers. That's why we personally handle each and every delivery to guarantee that your gift arrives in perfect condition.

Thank you for choosing Mikells Florist for all of your floral needs. We look forward to continuing to serve you and help you celebrate life's special moments.

Sincerely, The Mikells Florist team


Q: What is the process for placing an order? A: You can place an order online through our website or over the phone. When placing an order online or over the phone, you will be asked to provide information about the recipient, including their name, address, phone number, and any special delivery instructions. You will also be asked to choose the bouquet or arrangement you would like to send, as well as any additional gifts or add-ons.

Q: Do you offer same-day delivery? A: We offer same-day delivery for orders placed before a certain cut-off time, which may vary depending on the recipient's location. Please contact us for more information about same-day delivery options and cut-off times.

Q: What is your return policy? A: We are committed to providing the freshest and highest quality flowers to our customers. If you are not satisfied with your purchase, please contact us as soon as possible and we will do our best to resolve any issues. Flower arrangements cannot be returned.

Q: Do you offer international delivery? A: Yes, we do offer international delivery through our network of trusted florists around the world. Please contact us for more information about international delivery options and pricing.

Q: Can I include a personal message with my order? A: Yes, you can include a personal message with your order. You will have the opportunity to enter your message during the checkout process when placing your order online, or you can let our team know when placing an order over the phone or in person.

Q: Do you offer subscription services? A: Yes, we do offer subscription services for monthly or weekly deliveries of fresh flowers. Please contact us for more information about subscription options and pricing.

Mikell's Florist is proud to offer our floral design services to the following areas:

  • Frisco, Texas (our local business location)
  • Plano, Texas
  • Prosper, Texas
  • McKinney, Texas
  • Celina, Texas
  • Little Elm, Texas
  • The Colony, Texas
  • Lewisville, Texas
  • Carrollton, Texas
  • Addison, Texas
  • Dallas, Texas

No matter where you are in the greater Dallas area, you can count on Mikell's Florist to provide high-quality floral arrangements for any occasion. Contact us today to place your order or to learn more about our services.